Privacy Policy

Privacy Policy

Effective Date: March 20, 2026

CraftMakers.org ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and location when you create an account
• Order Information: Shipping address, order details, and transaction history
• Communication Data: Messages between you and crafters or support
• Usage Data: Information about how you interact with our website (pages visited, actions taken)

How We Use Your Information

We use your information to:

• Provide and operate the marketplace
• Process orders and facilitate transactions between customers and crafters
• Communicate with you about your account, orders, or updates
• Improve our website and user experience
• Maintain the safety and security of our platform

Payment Information

We do not store or have access to your credit card information. All payments are processed securely through third-party payment providers.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We only share necessary information in the following cases:

• With crafters, to fulfill your order (such as your shipping details)
• With payment processors, to complete transactions
• If required by law or to protect our rights and users

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure.

Your Choices

• You may update or correct your account information at any time
• You may choose to stop receiving non-essential communications
• You may request deletion of your account by contacting us

Cookies and Tracking

We may use cookies or similar technologies to enhance your experience, remember preferences, and understand how our site is used.

Children’s Privacy

CraftMakers.org is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please use the Contact menu link at the top of the page.